1. Introduction
Welcome to Mittegigio. These Terms & Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.
2. Use of Our Services
By using our website or booking a tour, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts. You agree to provide accurate and complete information when booking tours or contacting us. We may refuse service or cancel bookings if the information provided is incomplete or inaccurate.
Booking Process: When you book a tour, you will be asked to provide personal details, such as your name, email address, phone number, and payment information. By submitting this information, you confirm that it is correct and that you authorize us to process your payment for the selected tour.
Payment: All payments for bookings must be made in full at the time of booking unless otherwise stated. We accept payments through various methods, including credit cards and online payment platforms. If you choose to pay through a third-party service, you agree to their terms and conditions in addition to these Terms.
3. Tour Bookings and Payments
Payment Methods: We accept major credit cards and other secure online payment methods. All payments must be processed before confirming your booking.
Tour Confirmation: After your payment is processed, you will receive a confirmation email with your booking details. Please check your email for booking confirmations and keep them for your reference.
Pricing: Prices for tours are displayed on our website and are subject to change. The price you pay at the time of booking is the final price, including all taxes and fees unless otherwise stated. Any promotional codes or discounts will be applied at checkout.
4. Cancellation and Modifications
Cancellation by You: If you wish to cancel a booking, please do so at least [Insert number of days] before the scheduled tour date for a full refund. Cancellations made less than [Insert number of days] before the tour will incur a [Insert percentage]% cancellation fee.
Cancellation by Us: In the rare event that we need to cancel a tour due to unforeseen circumstances, we will notify you as soon as possible. In such cases, you will be offered a full refund or an alternative tour date, depending on your preference.
Modifications: If you wish to modify your booking (e.g., change the tour date), we will make every effort to accommodate your request. Modifications are subject to availability and may be subject to additional charges.
5. Customer Responsibilities
Accuracy of Information: You are responsible for providing accurate and up-to-date information when booking tours or contacting us. We are not responsible for any issues or delays caused by incorrect or incomplete information provided by you.
Health and Safety: You must ensure that you meet any health and fitness requirements for the tours you book. Some tours may require certain physical capabilities or medical conditions. Please inform us in advance if you have any special needs, health concerns, or disabilities so we can accommodate you.
Behavior: You agree to behave in a respectful and appropriate manner during tours. We reserve the right to remove any participant who disrupts the tour or engages in behavior that is harmful or unsafe for others.
6. Liability
Limitation of Liability: Mittegigio is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or participation in tours, including but not limited to injuries, losses, or damage to property.
Force Majeure: We are not responsible for delays or cancellations caused by factors beyond our control, such as natural disasters, political unrest, or other emergencies.
7. Intellectual Property
All content on our website, including text, images, logos, and software, is owned by Mittegigio or our licensors and is protected by copyright and other intellectual property laws. You may not use, copy, or distribute any content from our website without prior written permission from Mittegigio.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
Cookies: Our website uses cookies to enhance user experience and analyze site traffic. For more information, please refer to our Cookie Policy.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Mittegigio. We are not responsible for the content or practices of any third-party websites. By accessing these external links, you agree to their respective terms and conditions.
10. Modifications to These Terms
Mittegigio reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. Your continued use of the website after changes are made constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of Canada, and any disputes will be resolved in the competent courts of Canada.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Address: 356 Mayfield St, Ottawa, ON K1L 7W2, Canada
Phone: +1 613 2627287
Email: [email protected]