At Mittegigio, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect two types of information when you interact with our website:
Personal Information: This includes any information you provide to us directly, such as your name, email address, phone number, and payment information. This information is collected when you contact us, request information, or book a tour on our website.
Non-Personal Information: This includes information collected automatically when you interact with our website. This may include information such as your browser type, device information, IP address, and browsing behavior on our site. This data is collected using cookies and similar technologies.
2. How We Use Your Information
We use your personal information for several purposes:
Providing Services: We use your information to process your bookings, provide customer support, and deliver the services you request.
Improvement of Services: Your information helps us enhance our website and services by understanding how you use our website and which features are most important to you.
Marketing Communications: With your consent, we may use your email address to send you promotional content, including newsletters, updates, and special offers related to our services. You can opt out of marketing communications at any time.
Security: We may use your personal information to ensure the security of our website and services, including verifying bookings and preventing fraud.
3. How We Protect Your Information
We take security seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please understand that no method of data transmission or storage over the Internet can be 100% secure.
Encryption: We use encryption technologies (e.g., SSL) to protect sensitive information transmitted over the Internet.
Access Control: Only authorized personnel can access your personal information, and they are required to maintain its confidentiality.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, website hosting). These third parties are obligated to protect your data and use it only for the purposes of providing services to us.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data, subject to certain legal obligations. To request deletion of your data, please contact us directly at the provided contact information.
Opt-out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Transfers of Data
Your personal information may be transferred to, and stored on, servers located outside your jurisdiction. By using our website and services, you consent to the transfer of your data to countries with different data protection laws, including countries outside of Canada.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Address: 356 Mayfield St, Ottawa, ON K1L 7W2, Canada
Phone: +1 613 2627287
Email: [email protected]